Last Updated: August 2026
1. Information We Collect
When you use our website or contact us, we may collect the following information:
- Personal Information: Name, email address, phone number, company name, and country provided through our inquiry forms.
- Inquiry Details: Product requirements, order quantities, design files, and reference images you submit.
- Communication Data: Any messages, files, or information you send through our contact forms or WhatsApp.
- Technical Data: IP address, browser type, device information, and browsing behavior through cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide quotes
- To process orders and manage business relationships
- To communicate with you about products, services, and order updates
- To improve our website and services
- To comply with legal obligations
3. Cookies
Our website uses cookies to enhance your browsing experience. Types of cookies we use:
- Essential Cookies: Required for basic website functionality (language preference, cookie consent).
- Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics).
- Functional Cookies: Remember your preferences and settings.
You can manage your cookie preferences through the cookie banner on our website or through your browser settings.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following cases:
- With authorized logistics partners for order fulfillment
- When required by law or government authorities
- To protect our rights and safety
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to:
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Opt out of marketing communications
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
9. Children's Privacy
Our website and services are intended for business use and are not directed to individuals under 18 years of age.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@alloypro-jewelry.com
- WhatsApp: +86 xxx xxxx xxxx